Refund Policy

At AWC Digital LLC, we want every customer to be satisfied with their purchase. This Refund Policy explains how refunds and cancellations work for products purchased from us. Specific products may state additional or more favorable conditions on their sales page, which will apply to those products.

1. Satisfaction guarantee

Unless a different period is stated on the product's sales page, you may request a full refund within 30 days of your purchase date, for any reason.

2. Digital products

For digital products, request a refund within the guarantee period by contacting us. Once the refund is processed, your access to the product will be removed.

3. Physical products

• Refund requests must be made within the guarantee period, counted from the delivery date.
• We may ask you to return the product. Return instructions will be provided by our support team.
• Products damaged in transit or delivered incorrectly will be replaced or refunded at no cost to you. Please contact us within 7 days of delivery and include a photo of the item.

4. Subscriptions

If you purchase a subscription, you can cancel at any time before the next billing date to avoid future charges. Cancellation stops future billing; the current paid period remains active until it ends.

5. How to request a refund

Email awcdigital.llc@gmail.com with your full name, the email used for the purchase and your order number. We respond to refund requests within two business days.

6. Processing time

Approved refunds are issued to the original payment method. Depending on your bank or card issuer, the credit may take 5 to 10 business days to appear on your statement.

7. Chargebacks

If you have a problem with a charge, please contact us first. We resolve most issues quickly, and often faster than a chargeback process.

8. Contact us

For any questions about refunds or cancellations, contact us at: